How Do IT Companies Address Ambiguity Resolution in Legal Requirements Specification? - A study focused on data protection laws

How Information Technology Companies Address Ambiguity Resolution and Compliance with Data Protection Laws?


How Do IT Companies Address Ambiguity Resolution in Legal Requirements Specification? - A study focused on data protection laws

This page provides supplementary material for the research study:

“How Do IT Companies Address Ambiguity Resolution in Legal Requirements Specification? - A study focused on data protection laws”

The study investigates how software development companies deal with ambiguity in legal requirements, particularly those related to data protection regulations (e.g., GDPR and LGPD).

The results are based on semi-structured interviews with professionals from multiple organizations, aiming to identify factors and practices that influence how ambiguity is addressed during requirements elicitation and specification.


Supplementary Material

The following materials were used in the empirical study and are available for transparency and replication purposes.

Interview Script

Access the interview protocol used during the study.

Download the Interview Script

Consent form provided to participants in English.

Download the Informed Consent Form

Original consent form used during data collection.

Download the Consent Form (Portuguese)


Interview-Based Study

The analysis identified several factors that influence ambiguity resolution in legal requirements specification. These factors were grouped into different categories.


Technical Factors

Technical factors


Organizational Factors

Organizational factors


Personal Factors

Personal factors


Project-related factors


Central Story

The following model summarizes the core categories and their relationships, describing how IT companies address ambiguity in legal requirements specification.

Core categories and relationships

Figure – Core categories and relationships identified in the study.


Replication Package

This repository serves as a replication package containing materials used in the study to support transparency and reproducibility of the research.

Researchers interested in replicating or extending this work are encouraged to use these materials.